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Emergency and Critical Care

We understand that veterinary emergencies may occur at any time of the day or night and we have always strived to provide the best care 24 hours a day, 7 days a week.  We currently provide after-hours care primarily to our established clients only.  We are available Monday through Friday until 10:00pm and on Saturdays and Sundays from 8:00am to 10:00pm.


Please understand that we are not a 24 hour emergency hospital.  Due to unprecedented high demand for more veterinary care during the work day, staffing shortages, and ever-growing safety concerns, we are no longer accepting calls after 10:00pm.  If you leave a voicemail message after 10:00pm, we will return your call as soon as possible the next morning.  During normal business hours, we will do our best to see emergency cases, but we may need to refer you to an actual emergency hospital, if necessary.


If you have an emergency when we are unavailable and believe that you must see a veterinarian, here are four options which are fully-equipped and staffed for 24 hour care:


Animal Emergency Hospital of Grand Rapids


3260 Plainfield Avenue

Grand Rapids, MI


BluePearl Vet Hospital


1425 Michigan NE

Grand Rapids, MI


Bay Area Pet Hospital


844 E. Front St

Traverse City, MI


Michigan State University Small Animal Hospital


736 Wilson Rd

East Lansing, MI